Welcome to frutaplantalossweight.com, we appreciate your orders, here is some information about shipping, please take a little time to read it, thanks
Door to Door delivery is offered via EMS and Hong Kong Post, we ship goods to customers from most countries of the world; shipping is free for 6 or more units and no tax as we will send the goods as "Gift"
Usually the shipment will be arranged within 48 hours after the payment is done successfully and Tracking Number email will be sent out after that, About 5-7 working days you will get the product, but sometimes, due to clearance waiting, please allow another possible 1-3 days delay, order that made in weekend or holiday will be sent out in the next working day.
For countries that EMS doesn't reach, the goods will be sent by HongKong Post, which costs about 10-25 days, please take this into consideration
EMS is used to send the goods to USA, Canada, United Kingdom,Australia,Singapore,and Malaysia etc.But please note that we DON'T ship to Germany,Ireland，Brazil, Italy, Israel, and Estonia,and New Zealand now.HongKong Post will be used to Chile, Peru, the Netherlands, countries from some island etc. All the goods will be sent by Local Post Office in your country finally
If you are not from countries that mentioned, please contact us for detailed information
HK Post: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
Signature is Needed: please make sure you can sign the goods by yourself, or please leave message when placing the order, we are not responsible for goods returned due to nobody sign it
Correct Delivery Address: the goods can't be delivered if your address is not completed or correct, so please make sure you input the correct shipping address, we are not responsible for goods returned due to wrong delivery address
Attempted Delivery: Local Post office will deliver your goods, you can also trace your order on your local post office site, (please make sure your email address is correct so we can send the tracking number successfully) if the goods is attempted delivery at first time, they will leave a notice, please make sure you contact them as soon as possible, or they will return the goods back after 5 days (during this 5 days, they will redeliver some times)
Usually we accept no returns or exchanges unless you have
1.Received Wrong Goods
2. Received Damaged goods